PetClub Terms and Conditions / Pet Land Loyalty Campaign

1 - To be part of the Pet Land loyalty campaign you will have to register on the Pet Land website (become a member), this registration can be done with your Facebook, Gmail account or with direct registration of the email on the website;

2 - Registration on the Pet Land website implies the processing of the data provided and the sending of commercial information to your e-mail by the Pet Land Team;

3 - After registering and when placing your order, you will start receiving offers and accumulating points (PetPoints);

4 - The offers that are part of the Pet Land loyalty campaign are offers of snacks or another product available for an offer chosen by the Pet Land Team;

5 - The offers are valid for customers who, in each order, buy 1 unit of dry food weighting 7 kg or more with the following conditions;

6 - The offers are chosen by the Pet Land Team and can be sent separately or together with your order;

7 - Offers are awarded from the second order and, in the following, as long as the interval between orders is a maximum of 5 weeks;

8 - All feed brands include offers;

9 - Pet Land does not assign offers if the customer does not comply with the maximum intervals between orders or does not register on the website;

10- In the eventual unavailability of sending offers due to lack of stock of products for offer, Pet Land does not attribute the offer nor compensate the customer for the following orders;

11 - In each order you place, you will accumulate 1 PetPoint for each € 1.00 spent (value without VAT, for example, total order value of € 123.00 accumulates 100 PetPoints);

12 - The value of shipping costs does not convert to PetPoints;

13 - Each 100 PetPoints can be converted into € 1.00 to discount the value of your next purchases (only and only with the introduction of the code generated in the shopping cart - excludes the possibility of converting into cash to transfer the value to the customer);


14 - To convert PetPoints to Euros, visit your '' PetClub '' in the bottom left corner of the website, click on '' Ways to redeem '', choose the number of points you want to convert and click on '' Redeem '' to get the discount. This discount is provided in a promotional code that must be added to the cart before finalizing the purchase;

15 - Orders are only considered effectively eligible for the offer and accumulation of PetPoints, after payment;


16 - The interval between orders for assigning offers is considered on the day they are registered and they should be paid on the following 48h hours;

17 - The PetPoints accumulated with each purchase is valid for 6 months from the date of the same;

18 - It is only possible to accumulate PetPoints in purchases made in your member account, for that you must Log in before making the purchase;

19 - In case of cancellation / full or partial refund of the order, PetPoints will be duly adjusted (subtracted) in your member account, with reference to the amount returned;

20 - PetPoints are personal and non-transferable, and cannot be transferred between member accounts or merged into a single total when the member has more than one registered account;

21 - PetClub PetPoints started on 9/17/2020, the amount spent on all purchases made before this date, is not eligible to be converted into PetPoints;

22 - Pet Land reserves the right to modify, add or revoke, partially or totally, these terms and conditions without prior notice and with immediate effect.

Note: the offers will be invoiced, but discounted from the value of the rations or a financial discount attributed to the total value of the invoice or to each product, since we do not ship items without an invoice. Offers cannot be combined with the use of promotional codes.


Headquarters: Avenida de Lisboa Loja 101 A, 2605-002 Casal de Cambra

Copyright @ 2021 PET LAND © All rights reserved

  • RSS
  • Facebook
  • Instagram
  • Pinterest